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Privacy Policy

AUSTRALIAN LANDSCAPE SUPPLIES PTY LTD Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.australianlandscapesupplies.com.au/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

 

SMS DATA COLLECTION AND USAGE

When you provide your phone number through the Site, you consent to receive informational and/or marketing text messages (e.g., order updates, promotions, cart reminders) from Australian Landscape Supplies Pty Ltd. We use your phone number to:

  • Communicate with you regarding your orders and provide customer support.
  • Send you marketing messages, in line with the preferences you have shared with us.
  • Notify you of promotions, special offers, or other information that may be of interest to you.

 

SMS ABANDONED CART DISCLOSURE

The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

 

THIRD-PARTY DATA SHARING

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

We do not sell or rent your Personal Information, including your phone number, to third parties for their marketing purposes without your explicit consent.

YOUR RIGHTS

You can opt out of receiving marketing text messages at any time by replying STOP to any SMS message we send. Alternatively, you can:

  • Email us at sales@australianlandscapesupplies.com.au to request removal from marketing communications.
  • Click the “Unsubscribe” link included in our email communications to opt out of both email and SMS marketing.

Message and data rates may apply. For more information, please contact us at sales@australianlandscapesupplies.com.au.

DATA RETENTION

When you place an order through the Site or subscribe to our SMS marketing, we will maintain your information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: sales@australianlandscapesupplies.com.au